The plates are indeed non-stick because many sandwich makers state it in the specs, but in practice that is not true.
Of course, after 3 years they have worn out and the same color (gold-beige) is no longer available, so I have to get black ones :-(
However, it toasts quickly and makes them crispy, well-browned, and not flattened.

By far the best we’ve ever had - the secret to keeping the toast from burning: we put it in immediately without preheating and unplug it as soon as the light turns green, open it up and leave it for as long as we want after that.

I’ve had it for a few months. It heats up quickly, has enough space for 2 large toast slices as well as sandwiches, and the plates are washable. The downside is that it burns the toast bread before it has time to cook inside, but if you also put in a sheet of rice paper, it toasts better.

After three years it suddenly burned out, it was the second purchase as the first one, same again, also burned out suddenly.
The size is very convenient, even for sandwiches.
The removable plates are a plus, on the downside it doesn't have a switch or thermostat.
However, I won't buy it again.

I don't like the way it toasts; if you place the toast too far forward, it burns more and the bread at that spot comes out burnt, and inside the cheese hasn't even melted

The plates are indeed non-stick because many sandwich makers mention it in the specs but in practice it is not true

Top-notch sandwich maker, large enough for 2 sandwiches.
It cooks quickly and makes them crispy and well-toasted, not squashed or soggy. Finally, sandwiches like the old days

I got it for my mother, she hasn't told me it doesn't work so 5 stars. If it breaks down on her, I'll come back to take them all down.

It is good and sturdy. To toast the bread, I always put the slices in to toast on their own. As soon as they get some color and are slightly toasted, I remove them, add the ingredients, and assemble the toast, because the bread and the cheese do not have the same toasting time... The result is perfect

After 2 years it burned out. It does not cook evenly (you have to turn whatever you are cooking up-down, front-back to get an even result), the non-stick coating wears off quickly

Unfortunately, the toaster is not good. It burns the bread and the inside of the toast does not have time to heat up and melt the cheese. It's a pity that we spent so much money on its purchase.
In the end, we bought a simple toaster for 12 euros and we enjoy our toasts as we should, in less than a minute!

It is very good, it makes the toast crispy and not squished, fluffy. The green light must turn on, otherwise the bread will burn. In general, I have tried several toasters in the 30-40 euro range and this one is the best

It does its job, but the plates are of very poor quality and do not clean easily.

Nothing special, for a toast twice a week or for reheating a piece of pie it's okay. The latch broke in the first six months, the toasting is of course not uniform. I've had it for 4 years, the plates haven't peeled. Okay.

Truly one of the best sandwich makers I have purchased, excellent construction, very easy to clean (even with just a piece of paper if you want) due to the plates, and it toasts sandwiches wonderfully. You just have to wait for the orange light to turn off and the green light to turn on, and then it depends on you how toasted you want the sandwich or anything else to be

I have it for about two years, the plates are not of good quality, I have the beige one and they have turned black, they do not clean well, I only cook with oil spray now. It also takes a long time to heat up and it grabs the bread while the cheese inside is still uncooked. Then it takes half an hour to cool down. As you can understand, I am looking for another one

It seems to be of good quality, but the bread gets toasted faster and the cheese doesn't have enough time to melt in the sandwich.

By putting aluminum foil it doesn't get dirty. Do not put the plates in the dishwasher. The coating comes off and sticks. Hand wash only.

I have had it for almost 6 years, it grills like the first day, and if you consider that it can fit even a baguette, it is definitely worth it, it is what we call VFM.

Nice crispy toast, fast and convenient even for XXL slices. Definitely worth its money.. I recommend it!

After a while, I found a toaster that reminds me of the smell of toast from a cafeteria. It's great.

Recent purchase 3/4/23:
I strictly follow the preheating instructions, etc., but it burns the toast around the edges very quickly. The cheese inside doesn't have time to melt.
We have already made 2 bags of toast trying to find a trick for even cooking.
I wonder, didn't the manufacturers identify the problem? Shouldn't the consumer be struggling to find a way to make the device they just bought functional?

October 2024:
Having now used the toaster for 1.5 years, the following has been established:
- Even cooking improves over time, but not miracles
- Do not use brioche toast bread; it will burn no matter what you do
- The latch broke within the first month and can no longer be stored vertically.
- The cord is quite short and is a hassle

Its overall performance is generally mediocre, and we haven't enjoyed it like other buyers.
Most likely, there is a difference from piece to piece due to the heating elements.

Acceptable toaster. Burns the toast in a second. Burnt on the outside, raw on the inside. Temperature cannot be adjusted. The worst purchase I have made.

Everything is good and nice in terms of cooking quality and construction, but the plates or the back side with the resistors produce an endless blackness no matter what you do from the first wash. 1 star because the issue with the plates is very serious. I hope the company fixes it in the future.

Purchase date 13/4/2022. Used for almost 9 months, almost daily.
At first, it was relatively good, although it initially toasted the bread on the outside without melting the cheese satisfactorily. I would put the toast according to the instructions after the green light turned on.
After about 2-3 months, following the same process, it started to "burn" the toast faster on the outside, until at one point the top heating element stopped working and the bottom one burned more than before, resulting in the toast being done on one side within 1-2 minutes.
Although it is not expensive, I feel like I wasted my money because it is no longer usable.
I don't have time to deal with replacements, heating elements, etc...

Very powerful, toasts bread nicely but not necessarily other "buns" (e.g. burger buns or brioches) or thick sandwiches (it doesn't toast them particularly in the middle). It's worth it for its price for toasts, pitas, or other thin foods.

It bakes evenly and quickly. It is a bit bulky for storage, if someone has limited space.

Finally, a toaster that is worth its money. To avoid burning the toast, we put it in after the green light turns on and not earlier.

It burned out the central resistor within 2.5 years with minimal use, so it's going to be thrown away... Also, the plates are very difficult to clean and the blackness doesn't come off with almost anything..

After 4 years of not so frequent use, it doesn't make contact anywhere and doesn't work. I have to look for service or a new one from another company. Overall, I do not recommend it.