The services offered by taxi, bus, etc. drivers to the millions of visitors from all corners of the planet, who come to our country every year, greatly contribute to the image of our place, which holds a unique position in the global production of tourism services.

Our country attracts a very large number of visitors every year. Unfortunately, however, objective barriers such as different languages and difficulties in communication can sometimes hinder the provision of correct and comprehensive services and reduce the performance of the modern professional.

Having often found ourselves in the position of the customer-passenger and understanding the difficulties and the peculiarity of the sometimes misunderstood profession of the driver, we created this small English professional terminology handbook, believing that it would facilitate, in a simple, swift, and practical way, the handling of the small everyday communication difficulties, making the often challenging conditions faced by drivers more pleasant.