I have had the machine for about 10 years without any problems and without any service. I only descale it and that only when it asks for it. TROUBLE-FREE
I would buy it again and again.
And you should know that you get what you pay for. Bought at 349 Euros.

It is a very decent coffee machine. Easy to use, you don't do anything, you just press a button. Indeed, the coffee is not of coffee shop quality, in the sense that it is more diluted (I believe the issue is not the grinder but that the machine does not have the power to properly compress the coffee to fully utilize the dose). Cleaning is easy, just a little wipe if coffee grounds have fallen, and also the tamper needs washing, although I never had any serious residue. Descaling is a bit of a time-consuming process and strange to understand, because it requires many rinses and the machine often seems to stop working during the process but that's not the case. Nevertheless, the taste of the coffee is good, pleasant, and not bitter at all.

I've had it for ten years!!! Trouble-free and excellent machine with daily use, making on average 5 coffees! I wasted about a kilo of coffee at first until I managed to make a decent coffee, but with many settings you can easily adjust it to your needs. Easy to clean, although a bit time-consuming. Worth every penny 1000% (after ten years it still holds the same price!!!), I will buy the same one again if it ever breaks!!!

I've had it for about 5 years.

I'm disappointed. I've tried a ton of settings, a ton of different blends and brands, I've gone through tons of forums and the coffee is mediocre. You get used to it, it's not bad but it has nothing to do with coffee from a coffee shop or even from capsules!!
Honestly, I'm completely disappointed, I've gone back to delivery and I'm thinking of getting a capsule machine to get it over with.

Cleaning is a hassle. You have to empty the bin EVERY day otherwise it gets moldy. Descaling is a whole process.

The frothing nozzle is a joke. I bought a separate milk frother.

It's very noisy and when the family is sleeping I can't turn it on to make coffee.

UNFORTUNATELY, it's not worth it.

I'm glad you press a button and it makes coffee, but it doesn't reach the body and density of coffee that traditional espresso machines do.

Guys, this is the best thing out there. You set the cut to 2.5 and with just two single doses it does what a professional does. Nice and clean results. It took a while to arrive because I couldn't find it readily available, but it's really worth it. In 2 minutes by the clock you have a perfect freddo espresso. I didn't expect such results.

Excellent machine!
The only downside is that it cannot switch from decaf coffee to caffeinated coffee unless it first roasts all the beans that have been put in the large compartment. The solution I came up with is to have caffeinated coffee in beans and decaf in powder, since it has a separate compartment for ground coffee.

Amazing coffee maker. It has been very convenient. It is user-friendly, adapts to everyone's tastes, and offers good quality coffee.

Very good for the money.
I bought it for 370.
I have had it for 4 years and enjoy the double espresso every morning and afternoon mainly with Hausbrandt gourmet

I've been using it in the office for 4 years, now I got it for home. Once you find the coffee cutting setting, everything is perfect

Almost a year of use. Flawless, simply. It definitely cannot be compared to a machine with a separate grinder, but it is quite close. Very compact. Until today, I have brewed over 20 kilograms, making more than 8 coffees a day. I recommend it with closed eyes...

After the fifth machine, this is the first automatic one I bought and it doesn't make good coffee. I also got two with capsules for professional use that make much better coffee using the same coffee I've been using for five years. WASTE OF MONEY

It needs a little adjustment in the grinder and coffee intensity when you find the result comes out satisfactory. It is very easy to use (my three-year-old daughter makes my coffee)

Nice machine, in my case the manual said that it has a button at the back for power, in addition to the front on-off button, but in the end the machine didn't have a button, and everyone wanted to convince me that it's not a big deal! Obviously a complaint to the consumer advocate

Before purchasing this, I used to grind the coffee myself with a classic grinder and used a simple coffee maker. I had the ability to make the coffee stronger. I have set the De Longhi to the finest possible grind size and with the maximum amount of coffee, but still, it does not produce a strong enough coffee. What I gained is time and inconvenience

I have the coffee machine for one year and I use it every day. I am not a coffee specialist, but the coffee is easy to make and the quality is very descent. I buy coffee beans and I don't make cappuccino. It is an easy solution when you have to drink coffee quickly. The desalination process and the cleaning takes time. An additional small cast is the desalination liquid. If you are buying coffee from cafés, then you could definitely save money.

I bought the machine on 27-06-2022. At the end of July (2023), it stopped working and I took it for service in Chania. The information I had was that they were waiting for a spare part and it was delayed from Athens. At the end of August, they sent the same coffee machine to Athens for central service. In communication with them, they informed me that they are waiting for a spare part (probably a circuit board) and it is delayed, and that I will have the machine repaired by October. Unacceptable, a 3-month delay!!! Never again Delonghi!!!

I bought this tool 6 years ago, and since then I have been cleaning it about once a month after the red indicator light on the machine turns on, using the company's cleaning products. Every 2 cleanings, I clean all the moving parts with a brush and wash them with water. The tool hasn't had any issues and it works just like it did 6 years ago, making an average of 5 coffees every day.

I don't use the frother much; most of the time, it has been used to make hot chocolates or heat water for tea or anything else.

The construction is very good, with sturdy plastic materials, and it remains the same even after all this time.

This machine is intended for offices, clinics, and places where many coffees are made, but I am very satisfied with it for my personal use. Additionally, after trying and drinking coffee from other more expensive and newer machines, I highly recommend it without hesitation.

It does everything perfectly.
It is very convenient.
However, with everyday use, it broke down once in 3 years, the grinder and once the pump system. (Total repair cost ~200€)
It should be noted that it was well-maintained with descaling and the use of a water filter.
So, it is definitely not value for money

The best value for money!
These don't perform like professional ones.
Find a blend with an 80-20 ratio to have a robust flavor.
Maybe increase the temperature and grind the coffee fine. The best setting for me is to use a large amount of ground coffee for extraction.

Very good. It arrived with a broken water container, but the company sent me a new one immediately with a phone call. I have had it for a week and I am still playing with the settings.

I have had it for a week and my nerves have been played... So far, I have drunk about 30 coffees. It was expensive for me, but it's worth it!!!! I will come back in a few months!!

Quality construction and flawless operation. Makes excellent espresso and frothed milk for cappuccino. It has a program for cleaning with salt. We have had it for a year and it has not presented any problems or quirks. We would not change it.

You save on convenience as with a press of a button you have ready coffee in the cup, but the coffee is very mediocre, just average.. despite the adjustments I have made, the coffee is light..

It has "destroyed" us, we drink at least 4 a day, and 10 on weekends.
The machine is PERFECT! USER-FRIENDLY! Easy to use and maintain.

With 370€ you expect to drink coffee... Instead, after 2+ years, no matter how many decent coffee tests I did, I didn't drink any!
I tried over 30 kilograms of different coffee, all the blends and everything mentioned on the internet.
It should be noted that I have had several semi-automatic and professional machines pass through my hands.
It is the definition of an overpriced model. The only thing worth it is its ease of use.
Otherwise, get a grinder and a semi-automatic (with half the total cost) and you will have better results.

UPDATE 19/5
Regarding the frother, it now lasts for 1 minute and then it stops working. After 6 attempts, it cannot descale or at least the light does not turn off. What a shame.

As a recent owner, I have tried various machines and I think this one is worth it. Firstly, I will mention ground coffee and then I will come back to whole beans. The machine is excellent for ground coffee, with the right temperature and quantity, and it creates a nice froth.

tip 1: If you want a stronger flavor in the double shot, you can use 2 scoops instead of 1 as stated in the instructions, and it will turn out great.
tip 2: DO NOT put coffee before the machine is activated. First, open the machine, let it go through the cleaning cycle for a few seconds, and then add the coffee. Otherwise, you will cause damage.

Cleaning is very easy as it cleans the pipes by itself and disposes of the coffee grounds in the drawer, so you just have to empty it.

I had been searching for it for a long time, and when I found it on sale at a well-known store with four kilograms of coffee and an extra 22% discount, I made up my mind. First of all, I will say that the coffee is not café quality, but it is good. In terms of cleaning, it has been easy so far, and if you read the instructions, I don't think you will have a problem. With the offer I found, with the coffee as a gift for a year, the investment will be paid off very quickly. Anyone who decides to buy it and expects the coffee to be café quality should not waste their money.

I am very pleased with the price for what it does and how it grinds the coffee. You just need to learn which coffee to use, how thick to make it, and the temperature you want. It also makes good foam and is easier than cleaning another machine for frothed milk.