The economic and social upheavals in our country have led to an increase in workplace dangers. A robbery in such a space differs from others and requires special handling. When you know beforehand how to react, your self-confidence increases and mistakes are minimized.

In this groundbreaking book, Andreas Armatas, a psychologist and coach with an international clientele, guides you on what to do and what not to do during a robbery at work: he explains what increases and decreases risk, advises how to respond to the perpetrator's questions and what to avoid, when to speak and when not to.

It also addresses the issue of counseling support after the incident: Is it necessary? Which popular counseling practices might actually harm you, and how can you help yourself after such an event? Are you ready? Test your knowledge with the questionnaire in the first chapter. You may be surprised.

A guidebook for every employee, translating scientific research and vague theories into practical advice that you can apply immediately. For those in positions of responsibility, the book presents a comprehensive three-step program for handling robbery that can be implemented in any business.