Answers to the certification questions of IEK. A complete guide for students of public IEK and a resource for specialty instructors. It includes suggested answers to theoretical topics of EOPPEP, as well as all the exam material with 300 answers and examples.

The book is designed for tourism professionals and contains answers to the EOPPEP certification questions for the specialty "Technician of Tourist Units and Hospitality Enterprises (Reception Service – Floor Service – Merchandising)." The answers are based on the curriculum taught over the four semesters of study and on the author's experience working in luxury hotels in Greece and abroad.

The drafting of the answers has been done with special care to facilitate students in their exam preparation. The book is aimed not only at IEK students but also at educators, helping to train students in the classroom, as well as at workers in the tourism sector for maximum understanding of the definitions, concepts, and operations of the industry.

In addition, the book is a complete training guide for newcomers to the tourism sector. Vasiliki Tsiropoulou, the author, is a certified Adult Trainer with numerous work experiences in 5-star hotels, as well as a teacher at public and private post-secondary education institutions, including tourism, culinary arts, and pastry-baking departments.