The worst vacuum cleaner I have ever bought in all my years!!! 320 euros and the vacuum's pole keeps falling every minute, and I bought it because I had surgery on my back and since it has the buttons on the pole, I thought I wouldn't need to bend down!!! We went with the warranty to the company to have the pole replaced, not only did they not want to help us at all, my husband went and they told us how this could happen, that they sell so many vacuums and this has never happened before, and we asked them to change the pole and all the poles they tried also fell, but it’s the first time this has happened to them... In short, the vacuum is for the trash can and I regret the 320 euros, they won't take it back because the 14 days I had to return it have passed, due to mourning I hadn't used the vacuum immediately!! Don’t buy this vacuum and generally from this company, it’s wasted money. In terms of quality, the plastics are so cheap it feels like a children's toy!! Stay away!!! I fell for it like a fool!! Oh, I should mention that they would take the vacuum back but they would charge me for its condition as it is, and depending on that I would get some money back. They only deducted 50 euros for the two filters, so from the 320 minus 50 euros because we didn't have the whole vacuum but only the pole, they told us they would see how the rest of the vacuum is and depending on that they would refund me something... To maybe buy some gum... Also, the response was we can’t do anything, you find the solution!!! Money wasted!!