The layout of the material follows this course: In the first part, the particular characteristics of human behavior are presented, which one should keep in mind for effective communication.

In the second part, the strategy of written and oral communication is outlined, while in the third, fourth, and fifth parts, the various forms and methods of written and oral communication at both individual and group levels are examined in detail.

Notes, letters, resumes, reports, references, interviews, presentations, speeches, addresses, meetings, councils, etc. are some of the topics covered.

The theory is always framed by several examples, resulting in the reader gaining familiarity and comfort with each topic, making the book very practically useful.