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TVs

Samsung Smart Television 65" 4K UHD LED AU7172 HDR (2021)

Name: Samsung Smart Television 65" 4K UHD LED AU7172 HDR (2021)
Brand: Samsung
SKU: 27734278
Rating: 4.2 (307 reviews)

Key features:

Refresh Rate 60 Hz
Edge LED Panel
HDR Type: HDR, HDR10+, HLG
3x HDMI/1x USB
Software: Tizen
Energy Class G

See full description

Diagonal 65 "
Panel Type

The technology used by television to display images.

Edge LED

The LED lights, which provide the illumination for the pixels of the television, are placed on the edges of the panel frame. 2. Televisions that incorporate this technology have lower color contrast performance, but have reduced cost and weight.
Refresh Rate

The refresh rate is the number of frames per second that a TV can display and is expressed in hertz (Hz). Most TVs are 50/60 Hz, while some are 100 or 120 Hz. Higher frame rates offer smoother images (without stuttering or blurring) in fast-paced scenes such as sports or action movies.
HDR Types

Technologies that enhance contrast and color performance for a more realistic image. There are various HDR standards, such as HDR10, Dolby Vision, HLG, and HDR10+, with differences in quality and display capabilities.
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User Manual Assembly Instructions

The product is not available at Skroutz Last updated: 9 months ago

Description

The Samsung AU7000 series of televisions is aimed at users who are looking for a reliable and affordable TV with high 4K UHD resolution and advanced Smart TV features.

With screen sizes ranging from 43 to 75 inches, the AU7000 series is suitable for various types of spaces and uses, from movies and series to games and sports events. Additionally, Samsung's Crystal Processor 4K technology provides clear and bright images, while HDR (High Dynamic Range) support offers a wider range of brightness and color calibration for an enhanced viewing experience.

PurColor

Impressive color for vivid, lifelike picture

PurColor makes watching movies so vivid as if you were there. It allows the TV to display a vast range of colors, offering you impressive picture quality for an exciting viewing experience.

Crystal Processor 4K

Colors that touch reality, in 4K resolution

The powerful 4K upscaling ensures that your content is displayed on your screen in 4K resolution. The color expression becomes realistic thanks to color mapping technology.

4K UHD

The 4K UHD TV has 4x more pixels than a Full HD resolution TV, offering you sharp and clear images. Now you can see even the small details in the scene.

See the picture, not the TV

Three-sided bezel-less design

A slim and elegant design that introduces you to an impressive picture. Crafted with beautiful minimalist style from every angle and with the absence of frames, it sets new standards in design.

Tap View

Just tap to connect

Mirroring movies or music from your phone to the TV is as simple as a touch. When you bring your smartphone into contact with your TV, the TV mirrors automatically. This way, it's quick and easy to switch to the TV and continue enjoying your favorite content.

*Tap View is available on Samsung mobile devices running Android 8.1 and above.

Smooth motion for clear picture

Motion Xcelerator

Enjoy clear picture and high performance. The Crystal UHD automatically evaluates and adjusts the frames according to the content source.

See details in bright and dark scenes

HDR

High Dynamic Range increases the range of light levels on your TV so you can enjoy a wide spectrum of colors to distinguish details, even in dark or bright scenes.

Work and learn from your home

PC on TV

Easily access your PC, laptop, and mobile from your TV.

Eliminate Cable Clutter

Clean Cable Solution

Keep the cables organized and covered, reducing clutter and maintaining a clean look for your TV.

Manufacturer

Samsung - TVs Samsung

See full description

Specifications

Product Guides

User Manual Assembly Instructions

Image

Diagonal: 65 "

Resolution: 4K Ultra HD

Refresh Rate: 50/60 Hz

Type of Panel: Edge LED

HDR Types: HDR10+, HLG

Local Dimming: No

Audio

Channels: Stereo

Power: 20 W

Features & Functions

Receiver: DVB-C, DVB-S2, DVB-T2

Media Player: Yes

PVR Recording: No

Hotel Mode: No

Voice Commands: No

HbbTV: Yes

VRR: No

Audio Standards

Audio Templates: Dolby Digital Plus, Dolby Atmos, Dolby Digital, Q-Symphony

Additional Specifications

Supported Applications: Netflix, Youtube, DisneyPlus, Cosmote TV, Eon, Ant1+, Ertflix, Spotify

Software: Tizen

Smart Ecosystem: Alexa

Wired Connections

Ethernet: Yes

Headphones: No

Digital Audio Optical: Yes

USB: 1

HDMI: 3

Number of HDMI 2.1: -

Wireless Connections

Wi-Fi: Yes

Bluetooth: Yes

Miracast: Yes

Chromecast Built-In: No

Screen Mirroring: Yes

AirPlay: Yes

Product Details

Release Date: 2021

Weight: 20.9 kg

VESA Mount: 400 x 300 mm

Energy Label

Energy Class: G

Dimensions (without Stand)

Width: 1449.4 mm

Height: 830.3 mm

Thickness: 59.9 mm

Dimensions (with Stand)

Width: 1449.4 mm

Height: 906.6 mm

Thickness: 282.1 mm

Important information

Specifications are collected from official manufacturer websites. Please verify the specifications before proceeding with your final purchase. If you notice any problem you can report it here.

See all specifications

Reviews (307)

Reviews

4.2

307

4.2

Review this product

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Sound
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1

1 out of 1 members found this review helpful

jimbraz
2025-11-10

Verified purchase
This review is about size: 55 ", colour: Black

With use of MUCH LESS than 2 hours per day, it broke down within 3 years!!!
This is the 2nd Samsung that breaks in the same way (it gets so dark that you can hardly see anything anymore)
Better to pay 100 euros more for something that will last. OF COURSE, STAY AWAY FROM Samsung FROM NOW ON

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1 out of 1 members found this review helpful

geoxxo
2025-10-17

Verified purchase
This review is about size: 43 ", colour: Black

I bought it in August '22 and within 3 years it broke down, I see a blackness and the image is barely visible.

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4

0 out of 1 members found this review helpful

kiki_sav
2025-04-24

Verified purchase
This review is about size: 50 ", colour: Black

While it is a very good television for everyday use .. mine arrived broken .. a piece from the back side .. fortunately it did not affect the screen and that's why I did not return it

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2

0 out of 2 members found this review helpful

Marialena_kara9853
2025-03-14

Verified purchase

This review is about size: 50 ", colour: Black

Very nice, the only negative for me when I watch a movie that I download is that it doesn't have the option to add subtitles; it needs to be ready, and I have to connect the computer, and the speaker is relatively low at 30

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2 out of 2 members found this review helpful

stevehari
2025-01-14
This review is about size: 43 ", colour: Black

We placed it in military service for daily use. After some time, it showed shadows in various spots on the panel. A technician from the dealership told us that it was due to dust or soot from candles or fireplaces entering the television. Fortunately, it is under warranty and will be repaired.

Update 15/1/25....the television returned from service, but the image improved by 30-40% as seen in the photo, even though the panel was replaced, as claimed by the dealership.

Update 2 21/01.2025 After a phone call with Samsung's headquarters, we were informed that the television's image cannot be repaired to 100%!!!! "Televisions of this type have such problems"..."It is within the specifications set by Samsung"....and other such ridiculous excuses. In response to my question: "When it was new, how did it work perfectly and now it doesn't work since you changed the panel??" The answer was: "I don't know."!!!!!!!!!!!!! Obviously, they simply tried to clean the panel internally (since they were telling us about dust and soot!!!!!!!) and did not do a proper job, or if the panel was indeed replaced, they installed some used or defective part. Finally, we requested a product replacement since it cannot be repaired, but of course, they refused since "The image is within the specifications set by Samsung"!!!!! What don't you understand!!!!!

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3

1 out of 2 members found this review helpful

πanagiotis
2024-11-14

This review is about size: 43 ", colour: Black

After a year of mild use, I have to say the following. I bought this television for 330 euros because at this price, there was nothing better. Let's start with the positives. Very good sound, I never had any issues, it's crystal clear and the volume goes up very high. The remote is simple with few buttons, so you never get confused. The picture is very good when showing something bright. Now let's move on to the negatives: its blacks are unacceptable, and I don't have particular demands. At the price I got it, of course, you can't expect anything better. The viewing angle is so-so... you see the colors nicely as long as you are directly in front, but the more sideways you sit, the colors start to fade. Not to the level where you can't watch a movie, just that you don't have the same beautiful experience as when sitting directly in front. You feel like you're missing something... and indeed, you miss the beautiful colors. The menu sometimes lags, meaning you press something and there's a delay of a few seconds. This usually happens when I have turned it off from the plug and go to turn it on for the first time. As long as it stays plugged in and I just turn off the TV, it's fine (it might freeze a bit, but okay, nothing tragic). In the settings, I was a bit disappointed because I expected to have more options like the LG television of a friend who bought it for 600 euros. Unfortunately, it doesn't have the same range of options for either the picture or the sound. I admit I was quite disappointed there, but again, it's silly to compare a television worth 300 and 600 euros. Different category... IN THE END, if you are looking for a simple television without particular demands that you won't watch often and just want to have a satisfactory experience when you sit down to watch something, it's fine. If you are looking for a television for daily use, do yourself a favor and spend a bit more so you can see better blacks, more vibrant colors, not have it freeze, and of course, have more settings. Personally, I wouldn't spend more than 400 euros for this specific one, but if you find it around 300, I think it's a very good choice. (Nowadays, for a simple low-budget smartphone, you need at least 150-200; if with 300 you get a 43-inch television, I don't think you expect to have bought something super perfect. So it's fine.)

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1 out of 1 members found this review helpful

giorgos.spyreles
2024-08-01
This review is about size: 50 ", colour: Black

It has been a problem for me from the beginning, it freezes and does whatever it wants, it doesn't turn on, it doesn't turn off, it has no sound, it doesn't change channels. I took it to the service twice within the warranty period, they told me they changed the motherboard but unfortunately the problem remained and the Samsung dealership does not replace it for me.

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5

2 out of 2 members found this review helpful

natamas7
2024-03-23
For the money, the best in 65". I have it for 2.5 years and it works perfectly. No problem in all its functions. I recommend it.

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4

4 out of 4 members found this review helpful

Giannhs_Mpoulaxhs
2024-01-31
This review is about size: 50 ", colour: Black

I have had this specific television for almost a year and a half and it has not given me any problems so far. It has been used for several hours in gaming, movies, and videos and it has not struggled or had any issues.

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7 out of 9 members found this review helpful

Tonis_Agious
2024-01-22
This review is about size: 43 ", colour: Black

Because I saw that this particular TV has received several negative reviews, I decided to share my opinion as well because I happen to have this TV for almost 3 years and so far it hasn't given me any problems, at least on its own, although I saw that others had their panel burned twice and displayed black marks. The truth is that it has also shown 2 black lines on my TV, one on the right side and one on the left, but they are barely noticeable and don't affect the overall image. However, they are more noticeable when the TV mainly displays monotonous colors like white, which happened because the panel had a slight impact, which wasn't very strong. I mention this mainly because those who are not aware should consider that panels in new TVs are extremely sensitive and one should be very careful because it is very easy to cause even the slightest damage to the panel, especially when the TV is going to be mounted on a wall. I researched the issue and found out that there are much worse cases than mine, so I am lucky that mine is not in worse condition. I asked a technician and he told me that it's not worth changing the panel because I would have to pay around 200 euros + VAT + the cost of one hour of labor, so I will leave it as it is for now and use it until it lasts. Personally, I am satisfied with this TV mainly because it has never had any problems on its own, but I also agree with some people who mentioned that it has a slightly slow response in the menu and when changing channels. However, it doesn't bother me much because I mainly use the TV for gaming and rarely switch channels. For someone who frequently switches channels, I believe this could be a problem. As for the sound, it has good sound quality for general TV use, such as Netflix, YouTube, and channels, but for gaming, it doesn't have the best sound, especially for someone like me who primarily uses it for gaming. It's better to use headphones, as I do. However, if someone just wants it for more casual gaming, they won't have any particular problem. In conclusion, I give it a rating of 4 out of 5 stars because this TV has a slightly slow response in the menu and when changing channels, and the sound quality is mediocre for good gaming. However, the overall sound is good for basic TV functions, but as I mentioned before, for my own requirements, this TV is suitable and I believe I am lucky that it has served me well from the beginning. It's a shame about the panel issue because it is a nice TV with great colors, and the damage from the impact on the panel is minor, so I will keep it until it lasts. Finally, I should mention that I have the 43-inch model. I hope I helped with my review and I apologize for the long text, but I wanted to share my entire experience with this TV.

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3

3 out of 5 members found this review helpful

Marita Christodoulou
2023-11-24

Verified purchase
This review is about size: 43 ", colour: Black

I give it 3 stars because I have been using it for only 2 months and it sticks incredibly in the menu or when updating programs or changing channels. Also, I was trying to change channels and couldn't find it at all. Not user-friendly menu at all.

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4 out of 5 members found this review helpful

kraspyr
2023-11-12
This review is about size: 50 ", colour: Black

The remote control is difficult to use, to change a channel it requires a whole process, I had to buy another one

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1

7 out of 12 members found this review helpful

AYTOS
2023-10-24
This review is about size: 50 ", colour: Black

For a 50" television. Within 3 years, the screen broke twice. The first time was during the 2-year warranty. Now, after one year, the screen broke again. Unfortunately, I...

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4

3 out of 3 members found this review helpful

panosdanas
2023-10-04
This review is about size: 50 ", colour: Black

Only in dynamic image allows impressive colors. The remote control is minimal, good for some, bad for others. I struggle to classify the order of channels, something that Digea has them scrambled and not hierarchically organized

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4 out of 6 members found this review helpful

Christos_Kats4531
2023-10-02
This review is about size: 50 ", colour: Black

As other users have mentioned, the screen burned out after 2 years and something, after the warranty expired of course. The cost of repair is around 320€, which is the same as buying a new one. The company obviously doesn't take any responsibility once the warranty is over and unfortunately the customer service was terrible. Never again Samsung, stay away from these specific TVs, it's not worth spending 400-500 euros for 2 years. Tragic customer experience.

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12 out of 13 members found this review helpful

GEORGIOS_CHRISTODOULOU8945
2023-09-12
This review is about size: 50 ", colour: Black

Bought a 55-inch and before the warranty expired, my screen burned out. They replaced it with great difficulty and after 8 months, it's doing the same thing again, about to burn out. Unacceptable from a company named Samsung, never again. Money wasted, we bought it thinking it was good but it's not worth it

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5

3 out of 3 members found this review helpful

George_Gkikas
2023-07-14
This review is about size: 50 ", colour: Black

I have had the TV for 7 months and it is really good for its price, as others have mentioned it has low sound but for use in a bedroom you don't have any problem.

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4

1 out of 1 members found this review helpful

kate_pasa
2023-07-14

Verified purchase
This review is about size: 43 ", colour: Black

The television is used in the living room for everyday use and movie viewing. Its colors are very vibrant and its sound is very good. Its menu is user-friendly.

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5

5 out of 5 members found this review helpful

nikolaos_razorblade
2023-07-07

Verified purchase
This review is about size: 50 ", colour: Black

We are talking about top-notch image quality on the 50" that I bought. Easy installation of the subscription and on the network, and nice powerful sound.

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0 out of 1 members found this review helpful

Jim_Tsatsaronis
2023-06-29
This review is about size: 50 ", colour: Black

For its price, it is easily the best out there! The two negatives are that the sound is present on all TVs and that I can't connect Bluetooth headphones or other devices. Other than that, the screen is fantastic for movies and even channels, it is fast, and it receives updates every 2 or maybe 3 months, which helps with its smooth operation!

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10 out of 13 members found this review helpful

Vlassis_Kalafatis2845
2023-06-23
This review is about size: 50 ", colour: Black

While playing normally, suddenly it started losing its image. I have had it for less than three years. The technician who came told us that the motherboard broke and the LEDs burned out. The cost is around €200, which is not worth it!

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5

20 out of 21 members found this review helpful

stavrosdeve
2023-05-19
This review is about size: 43 ", colour: Black

After a lot of research, I ended up with this television, which was placed in a 10 sqm bedroom right in front of the bed. The purchase was made yesterday on 18/05/2023 and it was immediately installed on the wall. Following the instructions, I tried to set it up using my mobile phone (since it showed me this option). I simply downloaded the Samsung app, which I didn't have installed on my phone, but for some reason, the first attempt was not completed. Maybe it didn't connect properly to the internet. With the second attempt, everything went as it should and the TV started normally with the channels automatically found without me doing anything (this impressed me and I liked it). I immediately checked YouTube (to see if the connection was OK) and connected to Netflix. I quickly looked through the manual for the remote control, which is quite concise and not immediately understandable how it works. Finally, we watched a series on Netflix for testing.
Below are my initial comments:

Positives:
- Very clear picture and vibrant colors. Of course, my other TV is 13 years old and not LED. Nevertheless, I have obviously seen modern LED TVs in other houses, so comparing and considering its cost, it is very good. Essentially, for an average user who wants to watch movies, Netflix, etc., it is perfect.
- Sound. There are many comments about the poor sound performance. Again, I had no complaints. We watched a series on Netflix with the sound at about 60% of the maximum and it was perfect. I don't know what everyone has in mind when watching TV at home... Maybe they want the neighbors to hear as well. But really, in a room of a house, the sound provided by the TV is fine. If someone wants to watch on the balcony or in their yard and be at a distance of 6-7 meters, then I don't know, maybe the sound is not good.

Negatives (a little):
- Build quality is not the highest. When you hold it to hang it on the wall, you feel like you have to be very careful. It looks nice, but the plastics could be of better quality. Personally, it doesn't bother me because I hung it on the wall and it will stay there without anyone touching it again.
- The remote control is... different from the usual ones we know, it is minimalist. It definitely requires getting used to, but I think once you learn it, it will be very convenient. There is also the option of controlling the TV through the app on the mobile phone. I tried that too, and it seems more user-friendly than the remote control initially. Perhaps because it is clearer what each button does. However, this issue doesn't bother me either.

Conclusion:
I am very satisfied with my choice, even though there were quite a few negative comments and I was hesitant. Obviously, there were equally many, if not more, positive comments! :) I didn't expect anything more and nothing disappointed me from the first use-test of the TV. If it withstands the test of time, then it deserves 6 stars instead of 5 because it costs just over 300 euros and has an impressive picture, vibrant colors, and very good sound!

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0 out of 2 members found this review helpful

v.grezis
2023-05-17

Verified purchase
This review is about size: 50 ", colour: Black

Quite a good television.

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8 out of 13 members found this review helpful

yannispsara
2023-05-15
This review is about size: 55 ", colour: Black

Purchased on 14/12/2022, operated satisfactorily for four months as a living room television (without gaming, hard drive, USB, etc.), plugged into a voltage stabilizer, until it suddenly presented a light black vertical line in the middle of the screen. Samsung was notified via email and, after a phone call, they picked it up today for inspection/repair.

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5

4 out of 5 members found this review helpful

Ovoron
2023-05-09

Verified purchase
This review is about size: 55 ", colour: Black

For its price, it's perfect for everyday use! Netflix is flawless, and so is YouTube. I haven't watched any sports on it yet, so I can't say. I would have expected slightly better sound quality.

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9 out of 18 members found this review helpful

eleni_Nasiakou
2023-05-07
This review is about size: 55 ", colour: Black

Far away, it started to break down from the third year, black screen in various places, LEDs light up for fun, wasted money, from now on only what is Made in Japan...

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5

2 out of 2 members found this review helpful

George_Theodoridis5
2023-04-18

Verified purchase
This review is about size: 43 ", colour: Black

The picture is very good, as well as the sound.
The remote control may seem unfamiliar at first, but once you learn it, you can do everything you can with other common r.controls, but with only 4 buttons...

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5

2 out of 4 members found this review helpful

St-ef
2023-04-14
This review is about size: 50 ", colour: Black

After 4 months of use, I can say that it is absolutely value for money. The sound is good for a living room, not for a party of course. The picture is excellent, on the PS5 (and not only) it automatically finds the best settings. It doesn't creak, it seems reliable, but its menu is a bit slow. If I had invested 200€ more, I would have gotten one with Android instead of Tizen, but since I have a TV box, I'm covered. One more detail that I knew before buying it is that it doesn't support Chromecast on its own (which I have solved with the TV box, so it doesn't bother me personally).
As for the downsides, I will say the following. On YouTube specifically, it downloads at a maximum of 5mbps, resulting in lag on UHD videos; personally, I have connected a TV box + PS5, so I play from there and have no issues. It may possibly be fixed in the future with a TV or YouTube app update.
In closing, I will say once again that with a TV box, it becomes stellar for the 370€ I paid for it.

Update 2025
2 years later and it works perfectly. Regarding the issue I had on YouTube, it turned out to be my router and not the television

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3 out of 3 members found this review helpful

Χρήστος Ζ
2023-04-12

Verified purchase
This review is about size: 55 ", colour: Black

A very good choice for her money. Once you get used to the remote, you won't change it, it's very user-friendly. Very powerful sound, which I didn't expect. Also, the picture is wonderful. I recommend it.

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28 out of 41 members found this review helpful

Tassos_Priftis
2023-03-23
This review is about size: 55 ", colour: Black

The TV came into my hands from day one with a bright line around the bezel. Samsung sent a technician and said it was fine. The conclusions are yours. Never again with this company. Nor a toaster.

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1

jimbraz
2025-11-10

With use of MUCH LESS than 2 hours per day, it broke down within 3 years!!!
This is the 2nd Samsung that breaks in the same way (it gets so dark that you can hardly see anything anymore)
Better to pay 100 euros more for something that will last. OF COURSE, STAY AWAY FROM Samsung FROM NOW ON

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geoxxo
2025-10-17

I bought it in August '22 and within 3 years it broke down, I see a blackness and the image is barely visible.

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kiki_sav
2025-04-24

While it is a very good television for everyday use .. mine arrived broken .. a piece from the back side .. fortunately it did not affect the screen and that's why I did not return it

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Marialena_kara9853
2025-03-14

Very nice, the only negative for me when I watch a movie that I download is that it doesn't have the option to add subtitles; it needs to be ready, and I have to connect the computer, and the speaker is relatively low at 30

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stevehari
2025-01-14

We placed it in military service for daily use. After some time, it showed shadows in various spots on the panel. A technician from the dealership told us that it was due to dust or soot from candles or fireplaces entering the television. Fortunately, it is under warranty and will be repaired.

Update 15/1/25....the television returned from service, but the image improved by 30-40% as seen in the photo, even though the panel was replaced, as claimed by the dealership.

Update 2 21/01.2025 After a phone call with Samsung's headquarters, we were informed that the television's image cannot be repaired to 100%!!!! "Televisions of this type have such problems"..."It is within the specifications set by Samsung"....and other such ridiculous excuses. In response to my question: "When it was new, how did it work perfectly and now it doesn't work since you changed the panel??" The answer was: "I don't know."!!!!!!!!!!!!! Obviously, they simply tried to clean the panel internally (since they were telling us about dust and soot!!!!!!!) and did not do a proper job, or if the panel was indeed replaced, they installed some used or defective part. Finally, we requested a product replacement since it cannot be repaired, but of course, they refused since "The image is within the specifications set by Samsung"!!!!! What don't you understand!!!!!

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jimbraz
2025-11-10

Verified purchase
This review is about size: 55 ", colour: Black

With use of MUCH LESS than 2 hours per day, it broke down within 3 years!!!
This is the 2nd Samsung that breaks in the same way (it gets so dark that you can hardly see anything anymore)
Better to pay 100 euros more for something that will last. OF COURSE, STAY AWAY FROM Samsung FROM NOW ON

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1 out of 1 members found this review helpful

geoxxo
2025-10-17

Verified purchase
This review is about size: 43 ", colour: Black

I bought it in August '22 and within 3 years it broke down, I see a blackness and the image is barely visible.

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kiki_sav
2025-04-24

Verified purchase
This review is about size: 50 ", colour: Black

While it is a very good television for everyday use .. mine arrived broken .. a piece from the back side .. fortunately it did not affect the screen and that's why I did not return it

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Marialena_kara9853
2025-03-14

Verified purchase

This review is about size: 50 ", colour: Black

Very nice, the only negative for me when I watch a movie that I download is that it doesn't have the option to add subtitles; it needs to be ready, and I have to connect the computer, and the speaker is relatively low at 30

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stevehari
2025-01-14
This review is about size: 43 ", colour: Black

We placed it in military service for daily use. After some time, it showed shadows in various spots on the panel. A technician from the dealership told us that it was due to dust or soot from candles or fireplaces entering the television. Fortunately, it is under warranty and will be repaired.

Update 15/1/25....the television returned from service, but the image improved by 30-40% as seen in the photo, even though the panel was replaced, as claimed by the dealership.

Update 2 21/01.2025 After a phone call with Samsung's headquarters, we were informed that the television's image cannot be repaired to 100%!!!! "Televisions of this type have such problems"..."It is within the specifications set by Samsung"....and other such ridiculous excuses. In response to my question: "When it was new, how did it work perfectly and now it doesn't work since you changed the panel??" The answer was: "I don't know."!!!!!!!!!!!!! Obviously, they simply tried to clean the panel internally (since they were telling us about dust and soot!!!!!!!) and did not do a proper job, or if the panel was indeed replaced, they installed some used or defective part. Finally, we requested a product replacement since it cannot be repaired, but of course, they refused since "The image is within the specifications set by Samsung"!!!!! What don't you understand!!!!!

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1 out of 2 members found this review helpful

πanagiotis
2024-11-14

This review is about size: 43 ", colour: Black

After a year of mild use, I have to say the following. I bought this television for 330 euros because at this price, there was nothing better. Let's start with the positives. Very good sound, I never had any issues, it's crystal clear and the volume goes up very high. The remote is simple with few buttons, so you never get confused. The picture is very good when showing something bright. Now let's move on to the negatives: its blacks are unacceptable, and I don't have particular demands. At the price I got it, of course, you can't expect anything better. The viewing angle is so-so... you see the colors nicely as long as you are directly in front, but the more sideways you sit, the colors start to fade. Not to the level where you can't watch a movie, just that you don't have the same beautiful experience as when sitting directly in front. You feel like you're missing something... and indeed, you miss the beautiful colors. The menu sometimes lags, meaning you press something and there's a delay of a few seconds. This usually happens when I have turned it off from the plug and go to turn it on for the first time. As long as it stays plugged in and I just turn off the TV, it's fine (it might freeze a bit, but okay, nothing tragic). In the settings, I was a bit disappointed because I expected to have more options like the LG television of a friend who bought it for 600 euros. Unfortunately, it doesn't have the same range of options for either the picture or the sound. I admit I was quite disappointed there, but again, it's silly to compare a television worth 300 and 600 euros. Different category... IN THE END, if you are looking for a simple television without particular demands that you won't watch often and just want to have a satisfactory experience when you sit down to watch something, it's fine. If you are looking for a television for daily use, do yourself a favor and spend a bit more so you can see better blacks, more vibrant colors, not have it freeze, and of course, have more settings. Personally, I wouldn't spend more than 400 euros for this specific one, but if you find it around 300, I think it's a very good choice. (Nowadays, for a simple low-budget smartphone, you need at least 150-200; if with 300 you get a 43-inch television, I don't think you expect to have bought something super perfect. So it's fine.)

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giorgos.spyreles
2024-08-01
This review is about size: 50 ", colour: Black

It has been a problem for me from the beginning, it freezes and does whatever it wants, it doesn't turn on, it doesn't turn off, it has no sound, it doesn't change channels. I took it to the service twice within the warranty period, they told me they changed the motherboard but unfortunately the problem remained and the Samsung dealership does not replace it for me.

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2 out of 2 members found this review helpful

natamas7
2024-03-23
For the money, the best in 65". I have it for 2.5 years and it works perfectly. No problem in all its functions. I recommend it.

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4 out of 4 members found this review helpful

Giannhs_Mpoulaxhs
2024-01-31
This review is about size: 50 ", colour: Black

I have had this specific television for almost a year and a half and it has not given me any problems so far. It has been used for several hours in gaming, movies, and videos and it has not struggled or had any issues.

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7 out of 9 members found this review helpful

Tonis_Agious
2024-01-22
This review is about size: 43 ", colour: Black

Because I saw that this particular TV has received several negative reviews, I decided to share my opinion as well because I happen to have this TV for almost 3 years and so far it hasn't given me any problems, at least on its own, although I saw that others had their panel burned twice and displayed black marks. The truth is that it has also shown 2 black lines on my TV, one on the right side and one on the left, but they are barely noticeable and don't affect the overall image. However, they are more noticeable when the TV mainly displays monotonous colors like white, which happened because the panel had a slight impact, which wasn't very strong. I mention this mainly because those who are not aware should consider that panels in new TVs are extremely sensitive and one should be very careful because it is very easy to cause even the slightest damage to the panel, especially when the TV is going to be mounted on a wall. I researched the issue and found out that there are much worse cases than mine, so I am lucky that mine is not in worse condition. I asked a technician and he told me that it's not worth changing the panel because I would have to pay around 200 euros + VAT + the cost of one hour of labor, so I will leave it as it is for now and use it until it lasts. Personally, I am satisfied with this TV mainly because it has never had any problems on its own, but I also agree with some people who mentioned that it has a slightly slow response in the menu and when changing channels. However, it doesn't bother me much because I mainly use the TV for gaming and rarely switch channels. For someone who frequently switches channels, I believe this could be a problem. As for the sound, it has good sound quality for general TV use, such as Netflix, YouTube, and channels, but for gaming, it doesn't have the best sound, especially for someone like me who primarily uses it for gaming. It's better to use headphones, as I do. However, if someone just wants it for more casual gaming, they won't have any particular problem. In conclusion, I give it a rating of 4 out of 5 stars because this TV has a slightly slow response in the menu and when changing channels, and the sound quality is mediocre for good gaming. However, the overall sound is good for basic TV functions, but as I mentioned before, for my own requirements, this TV is suitable and I believe I am lucky that it has served me well from the beginning. It's a shame about the panel issue because it is a nice TV with great colors, and the damage from the impact on the panel is minor, so I will keep it until it lasts. Finally, I should mention that I have the 43-inch model. I hope I helped with my review and I apologize for the long text, but I wanted to share my entire experience with this TV.

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3 out of 5 members found this review helpful

Marita Christodoulou
2023-11-24

Verified purchase
This review is about size: 43 ", colour: Black

I give it 3 stars because I have been using it for only 2 months and it sticks incredibly in the menu or when updating programs or changing channels. Also, I was trying to change channels and couldn't find it at all. Not user-friendly menu at all.

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4 out of 5 members found this review helpful

kraspyr
2023-11-12
This review is about size: 50 ", colour: Black

The remote control is difficult to use, to change a channel it requires a whole process, I had to buy another one

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7 out of 12 members found this review helpful

AYTOS
2023-10-24
This review is about size: 50 ", colour: Black

For a 50" television. Within 3 years, the screen broke twice. The first time was during the 2-year warranty. Now, after one year, the screen broke again. Unfortunately, I...

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3 out of 3 members found this review helpful

panosdanas
2023-10-04
This review is about size: 50 ", colour: Black

Only in dynamic image allows impressive colors. The remote control is minimal, good for some, bad for others. I struggle to classify the order of channels, something that Digea has them scrambled and not hierarchically organized

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4 out of 6 members found this review helpful

Christos_Kats4531
2023-10-02
This review is about size: 50 ", colour: Black

As other users have mentioned, the screen burned out after 2 years and something, after the warranty expired of course. The cost of repair is around 320€, which is the same as buying a new one. The company obviously doesn't take any responsibility once the warranty is over and unfortunately the customer service was terrible. Never again Samsung, stay away from these specific TVs, it's not worth spending 400-500 euros for 2 years. Tragic customer experience.

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12 out of 13 members found this review helpful

GEORGIOS_CHRISTODOULOU8945
2023-09-12
This review is about size: 50 ", colour: Black

Bought a 55-inch and before the warranty expired, my screen burned out. They replaced it with great difficulty and after 8 months, it's doing the same thing again, about to burn out. Unacceptable from a company named Samsung, never again. Money wasted, we bought it thinking it was good but it's not worth it

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3 out of 3 members found this review helpful

George_Gkikas
2023-07-14
This review is about size: 50 ", colour: Black

I have had the TV for 7 months and it is really good for its price, as others have mentioned it has low sound but for use in a bedroom you don't have any problem.

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1 out of 1 members found this review helpful

kate_pasa
2023-07-14

Verified purchase
This review is about size: 43 ", colour: Black

The television is used in the living room for everyday use and movie viewing. Its colors are very vibrant and its sound is very good. Its menu is user-friendly.

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5 out of 5 members found this review helpful

nikolaos_razorblade
2023-07-07

Verified purchase
This review is about size: 50 ", colour: Black

We are talking about top-notch image quality on the 50" that I bought. Easy installation of the subscription and on the network, and nice powerful sound.

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0 out of 1 members found this review helpful

Jim_Tsatsaronis
2023-06-29
This review is about size: 50 ", colour: Black

For its price, it is easily the best out there! The two negatives are that the sound is present on all TVs and that I can't connect Bluetooth headphones or other devices. Other than that, the screen is fantastic for movies and even channels, it is fast, and it receives updates every 2 or maybe 3 months, which helps with its smooth operation!

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10 out of 13 members found this review helpful

Vlassis_Kalafatis2845
2023-06-23
This review is about size: 50 ", colour: Black

While playing normally, suddenly it started losing its image. I have had it for less than three years. The technician who came told us that the motherboard broke and the LEDs burned out. The cost is around €200, which is not worth it!

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20 out of 21 members found this review helpful

stavrosdeve
2023-05-19
This review is about size: 43 ", colour: Black

After a lot of research, I ended up with this television, which was placed in a 10 sqm bedroom right in front of the bed. The purchase was made yesterday on 18/05/2023 and it was immediately installed on the wall. Following the instructions, I tried to set it up using my mobile phone (since it showed me this option). I simply downloaded the Samsung app, which I didn't have installed on my phone, but for some reason, the first attempt was not completed. Maybe it didn't connect properly to the internet. With the second attempt, everything went as it should and the TV started normally with the channels automatically found without me doing anything (this impressed me and I liked it). I immediately checked YouTube (to see if the connection was OK) and connected to Netflix. I quickly looked through the manual for the remote control, which is quite concise and not immediately understandable how it works. Finally, we watched a series on Netflix for testing.
Below are my initial comments:

Positives:
- Very clear picture and vibrant colors. Of course, my other TV is 13 years old and not LED. Nevertheless, I have obviously seen modern LED TVs in other houses, so comparing and considering its cost, it is very good. Essentially, for an average user who wants to watch movies, Netflix, etc., it is perfect.
- Sound. There are many comments about the poor sound performance. Again, I had no complaints. We watched a series on Netflix with the sound at about 60% of the maximum and it was perfect. I don't know what everyone has in mind when watching TV at home... Maybe they want the neighbors to hear as well. But really, in a room of a house, the sound provided by the TV is fine. If someone wants to watch on the balcony or in their yard and be at a distance of 6-7 meters, then I don't know, maybe the sound is not good.

Negatives (a little):
- Build quality is not the highest. When you hold it to hang it on the wall, you feel like you have to be very careful. It looks nice, but the plastics could be of better quality. Personally, it doesn't bother me because I hung it on the wall and it will stay there without anyone touching it again.
- The remote control is... different from the usual ones we know, it is minimalist. It definitely requires getting used to, but I think once you learn it, it will be very convenient. There is also the option of controlling the TV through the app on the mobile phone. I tried that too, and it seems more user-friendly than the remote control initially. Perhaps because it is clearer what each button does. However, this issue doesn't bother me either.

Conclusion:
I am very satisfied with my choice, even though there were quite a few negative comments and I was hesitant. Obviously, there were equally many, if not more, positive comments! :) I didn't expect anything more and nothing disappointed me from the first use-test of the TV. If it withstands the test of time, then it deserves 6 stars instead of 5 because it costs just over 300 euros and has an impressive picture, vibrant colors, and very good sound!

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0 out of 2 members found this review helpful

v.grezis
2023-05-17

Verified purchase
This review is about size: 50 ", colour: Black

Quite a good television.

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8 out of 13 members found this review helpful

yannispsara
2023-05-15
This review is about size: 55 ", colour: Black

Purchased on 14/12/2022, operated satisfactorily for four months as a living room television (without gaming, hard drive, USB, etc.), plugged into a voltage stabilizer, until it suddenly presented a light black vertical line in the middle of the screen. Samsung was notified via email and, after a phone call, they picked it up today for inspection/repair.

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4 out of 5 members found this review helpful

Ovoron
2023-05-09

Verified purchase
This review is about size: 55 ", colour: Black

For its price, it's perfect for everyday use! Netflix is flawless, and so is YouTube. I haven't watched any sports on it yet, so I can't say. I would have expected slightly better sound quality.

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9 out of 18 members found this review helpful

eleni_Nasiakou
2023-05-07
This review is about size: 55 ", colour: Black

Far away, it started to break down from the third year, black screen in various places, LEDs light up for fun, wasted money, from now on only what is Made in Japan...

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2 out of 2 members found this review helpful

George_Theodoridis5
2023-04-18

Verified purchase
This review is about size: 43 ", colour: Black

The picture is very good, as well as the sound.
The remote control may seem unfamiliar at first, but once you learn it, you can do everything you can with other common r.controls, but with only 4 buttons...

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2 out of 4 members found this review helpful

St-ef
2023-04-14
This review is about size: 50 ", colour: Black

After 4 months of use, I can say that it is absolutely value for money. The sound is good for a living room, not for a party of course. The picture is excellent, on the PS5 (and not only) it automatically finds the best settings. It doesn't creak, it seems reliable, but its menu is a bit slow. If I had invested 200€ more, I would have gotten one with Android instead of Tizen, but since I have a TV box, I'm covered. One more detail that I knew before buying it is that it doesn't support Chromecast on its own (which I have solved with the TV box, so it doesn't bother me personally).
As for the downsides, I will say the following. On YouTube specifically, it downloads at a maximum of 5mbps, resulting in lag on UHD videos; personally, I have connected a TV box + PS5, so I play from there and have no issues. It may possibly be fixed in the future with a TV or YouTube app update.
In closing, I will say once again that with a TV box, it becomes stellar for the 370€ I paid for it.

Update 2025
2 years later and it works perfectly. Regarding the issue I had on YouTube, it turned out to be my router and not the television

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3 out of 3 members found this review helpful

Χρήστος Ζ
2023-04-12

Verified purchase
This review is about size: 55 ", colour: Black

A very good choice for her money. Once you get used to the remote, you won't change it, it's very user-friendly. Very powerful sound, which I didn't expect. Also, the picture is wonderful. I recommend it.

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28 out of 41 members found this review helpful

Tassos_Priftis
2023-03-23
This review is about size: 55 ", colour: Black

The TV came into my hands from day one with a bright line around the bezel. Samsung sent a technician and said it was fine. The conclusions are yours. Never again with this company. Nor a toaster.

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jimbraz
2025-11-10

With use of MUCH LESS than 2 hours per day, it broke down within 3 years!!!
This is the 2nd Samsung that breaks in the same way (it gets so dark that you can hardly see anything anymore)
Better to pay 100 euros more for something that will last. OF COURSE, STAY AWAY FROM Samsung FROM NOW ON

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geoxxo
2025-10-17

I bought it in August '22 and within 3 years it broke down, I see a blackness and the image is barely visible.

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4

kiki_sav
2025-04-24

While it is a very good television for everyday use .. mine arrived broken .. a piece from the back side .. fortunately it did not affect the screen and that's why I did not return it

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Marialena_kara9853
2025-03-14

Very nice, the only negative for me when I watch a movie that I download is that it doesn't have the option to add subtitles; it needs to be ready, and I have to connect the computer, and the speaker is relatively low at 30

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0
1

stevehari
2025-01-14

We placed it in military service for daily use. After some time, it showed shadows in various spots on the panel. A technician from the dealership told us that it was due to dust or soot from candles or fireplaces entering the television. Fortunately, it is under warranty and will be repaired.

Update 15/1/25....the television returned from service, but the image improved by 30-40% as seen in the photo, even though the panel was replaced, as claimed by the dealership.

Update 2 21/01.2025 After a phone call with Samsung's headquarters, we were informed that the television's image cannot be repaired to 100%!!!! "Televisions of this type have such problems"..."It is within the specifications set by Samsung"....and other such ridiculous excuses. In response to my question: "When it was new, how did it work perfectly and now it doesn't work since you changed the panel??" The answer was: "I don't know."!!!!!!!!!!!!! Obviously, they simply tried to clean the panel internally (since they were telling us about dust and soot!!!!!!!) and did not do a proper job, or if the panel was indeed replaced, they installed some used or defective part. Finally, we requested a product replacement since it cannot be repaired, but of course, they refused since "The image is within the specifications set by Samsung"!!!!! What don't you understand!!!!!

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Samsung Smart Television 65" 4K UHD LED AU7172 HDR (2021)

Description

Description

PurColor

Impressive color for vivid, lifelike picture

Crystal Processor 4K

Colors that touch reality, in 4K resolution

4K UHD