The first time I ordered it, the inks inside had leaked even though the packaging was very well done. They replaced it immediately and it was perfect. The gentleman from Euro Jet that I spoke to on the phone about the problem was very polite... the unboxing clip works wonders and the instructions are good. These are the positives as I haven't tried the inks yet since I already had others. On the negative side, I never received a receipt even though I requested it both through the app and over the phone, and also the fact that the inks, besides being smaller than they appear, definitely do not have the quantity stated. While they have the same size, some are filled more and others less, which shows carelessness and consumer deception. That's it. Otherwise, it's good