Reviews by our members

• 5

  2 out of 3 members found this review helpful

  Chris_Dimas95

  2023-07-27

  I bought it on 26/6/23 for 390 euros. Normally, it is A++ in cooling and A+++ in heating, not A+ as stated in the description. So far, it hasn't given me any problems. The connection to wifi was made without any issues, although I prefer using its own remote control since it has a temperature sensor for the I feel function. It cools a 75 sqm vacation house with double glazed windows, insulated tiled roof, and wooden ceiling with beams. It has been placed in a position where it also manages the cooling in the other two rooms. I tried the heating for a short period of time just for testing, but it produces enough warmth. I have also purchased the 10-year warranty extension offered by Tesla. With the heatwaves we've had, its performance was very good despite the high external temperature, as it affects the performance of the outdoor unit in many air conditioners. I still have to see how well the outdoor unit performs in the harsh winter temperatures with snow outside.

  Translated from Greek · Show original

  • Silent
  • Heating efficiency
  • Cooling performance
  • Quality-price ratio
  • Consumption

  • 
  • 
  Did you find this review helpful?YesNo

  Report
• 1

  10 out of 13 members found this review helpful

  panaghs20

  2023-02-02

  Verified purchase

  Bought on 28/11/2022 from a store through Scroutz for 389 euros, installed in a 20 sqm bedroom with good insulation. The installation was done by an experienced refrigeration technician with 3 meters of pipes and vacuum, as required by the new inverter air conditioners. Used every night for 10 hours at 25 degrees on the low setting.

  Everything was fine until a week ago when the cold weather started and we needed heating. It only blows lukewarm air no matter how much we increase the temperature. The fan hardly works and makes a noise as if something is broken, even when it's set to maximum, the fan is nonexistent.

  I also tested it for cooling when it was 12 degrees outside, and it didn't cool at all!

  POSSIBLY A FAULTY BOARD AFTER CONTACTING THE SERVICE!!!!

  UNACCEPTABLE AIR CONDITIONER, ONLY TWO MONTHS OLD WITH MINIMAL USAGE AND IT BREAKS DOWN FOR THE FIRST TIME IN MY LIFE. I ENCOUNTER THIS!!!!

  I have been waiting for a week for the ACTION SERVICE, which is responsible for the technical support of Tesla, to find an available appointment to come and see it. It's been a week without heating in the room with small children. Congratulations TESLA and ACTION SERVICE for the quality of your services!!

  Irrelevant, but I mention it: I have a 24 AUX in the living room and I have no issues. It works at 22 degrees on the low setting and heats a unified space of 75 sqm in 20 minutes, reaching 23 degrees from 18.

  This is currently my worst experience with this particular company and this particular air conditioner. I am waiting to see what the service will do and how much longer I will be inconvenienced, and I will come back.

  Be very cautious with this brand, never again TESLA personally.

  Translated from Greek · Show original

  • Consumption

  • 
  • 
  • 
  Did you find this review helpful?YesNo

  Report
• 5

  7 out of 7 members found this review helpful

  spiropoulos1980

  2022-11-13

  I bought 2 air conditioners with the subsidy (voucher) and free installation. Two old 9s were replaced with the 12s. So far, everything is perfect. They are quiet, have great cooling and heating, and have low power consumption for their performance. They also have an ionizer. Additionally, the WiFi works fine, although the signal is borderline in one of them. It is not necessary to use the Tesla app, it works with Blitwolf and Smartlife as well. For the 220 euros I paid for each one, with free installation, I think it was an incredible price.

  Translated from Greek · Show original

  • Silent
  • Heating efficiency
  • Cooling performance
  • Quality-price ratio

  • 
  • 
  • 
  • 
  • 
  Did you find this review helpful?YesNo

  Report
• 5

  20 out of 20 members found this review helpful

  adaplect

  2022-07-30

  Verified purchase

  Brand new model from Tesla (you can distinguish it from the older models by the remote control - check out my photo). It is incredibly quiet (especially when you put it on mute) and it has excellent cooling. It is also very energy-efficient (195 kwh/year for cooling and 714 kwh/year for heating). It has wifi and UV light to kill bacteria. It only has a two-year warranty, but by filling out a form on https://www.teslagiveaways.com and uploading a couple of photos, you can extend it to ten years. To control it with your phone, download the Tesla Smart Things app, press the ECO button on the remote control six times quickly, and add the device in the app. It finds it immediately, and you can control everything from your phone. (You don't need to use toothpicks or anything like some people say, just press the ECO button six times and it's done). So far, I am very satisfied. I was skeptical because I know many people hear Tesla and their mind goes to Elon Musk, but it has nothing to do with that Tesla, it's a different company. But it seems good.

  Translated from Greek · Show original

  • Silent
  • Cooling performance
  • Quality-price ratio

  • 
  • 
  • 
  Did you find this review helpful?YesNo

  Report
• 5

  dinos25

  2023-01-15

  • Silent
  • Heating efficiency
  • Cooling performance
  • Quality-price ratio