The bag is very well made and has a beautiful design with many, mostly practical, compartments. The laptop and tablet compartment is made of hard material and there is a basic cushion at the bottom (it is definitely not just fabric) so that the laptop does not hit the ground. The zippers are very sturdy and open very easily.
The only thing I didn’t like (hence the -1 star) is the side pockets for water/umbrella. Although 3/4 of the pocket is mesh for elasticity, the top part, while it has a drawstring to tighten sufficiently, also has a layer of faux leather which makes the opening completely inelastic and tight, resulting in it taking "effort" to put something different and thicker than the classic 500ml plastic bottle (e.g. a thermos), and I’m afraid that this faux leather might tear over time.
I should add that a 500ml bottle fits almost up to the cap in the pocket, so there’s no way it will fall out.
Apart from the pocket, I am completely satisfied.
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After 1 year of daily use, the side pockets have not suffered the slightest wear. The same goes for the rest of the bag. It should be noted that it has endured quite a bit of rain without a single leak inside. 5/5 value for money, it has nothing to envy from the more expensive "premium" brands.