Unacceptable. I bought it 13-14 months ago and although it looks like a very high-quality case, in reality it is not. At first, the points where the strap connects to the case started to break down. Then the zipper broke, resulting in the case being useless. All this with very careful use. Kyrgias, who is the Benelli representative in Greece, took my phone number but never called me and informed me that there is no warranty.