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Build your Community
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Build your Community

Author: Richard Millington

A powerful customer community will help you to scale customer support, attract new customers, and gather indispensable feedback and knowledge. But how do you make it happen?

A powerful customer community will help you to scale customer support, attract new customers, and gather indispensable feedback and knowledge. But how do you make it happen?

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  • Number of pages Number of pages 312
  • Cover Cover Soft
  • Year of publication Year of publication 2021
  • Publisher Publisher Pearson
22 51 €
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Description & Specifications

A powerful customer community will help you to scale customer support, attract new customers, and gather indispensable feedback and knowledge. But how do you make it happen?

Build Your Community fuses proven principles from the world of psychology with user experience and design thinking into a foolproof approach helping you to: 

  • Start from scratch and attract your first members.
  • Find and design the perfect platform for your community.
  • Keep members engaged, sharing expertise, and helping each other.
  • Create a magnetic community culture – unique from any other online destination.
  • Position you and your organisation at the center of your field.
  • Budget for your community with a detailed breakdown of costs and resources required.

Richard Millington shares the strategies, principles and tactics he has used to help over 300 organisations to build communities over the past decade, including Apple, Facebook and SAP. If you wish to build a united, powerful online community, Build Your Community is your definitive guide.

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Specifications

Author
Richard Millington
Publisher
Pearson
Language
English
Subtitle
-
Cover
Soft
Number of Pages
312
Publication Date
2021
Dimensions
14x21 cm
ISBN-13
9781292329994

Book Type

Diversity, Equity & Inclusion (DEI)
No

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Specifications are collected from official manufacturer websites. Please verify the specifications before proceeding with your final purchase. If you notice any problem you can report it here.

22,51 €
14,00 €   shipping cost