We make decisions, and these decisions shape us and our organizations. And in theory, decision-making should be straightforward: a problem is identified, decision-makers generate solutions, and select the best one — and powerful mathematical tools are available to assist in the process.

But if it’s so simple, why do organizations, both in the private and public sectors, continue to make mistakes — mistakes that affect shareholders, employees, taxpayers, and ultimately society as a whole? This guide to decision-making, by leading decision science academic Helga Drummond, aims to improve decision-making within organizations.

It examines how and why decisions often go wrong — and provides practical advice on what decision-makers can do to counteract psychological, social, and other forces that can impair individual judgment and cause organizations to go off track. Filled with examples of good and bad decision-making from around the world, it encourages readers to think more clearly about decisions large and small.

Author: HELGA DRUMMOND

Language: ENGLISH

Pages: 224

Dimensions: 214X134X18

Year of publication: 2012