The three stars go to the service. And I explain. I bought it in February 2025 for €150, after 3 months while the price dropped to €80, the basket presented a problem and for a replacement they asked for €25, almost 1/3 of the price. When I asked what the cost would be if the door broke, they told me they didn't know, you can buy another fryer. You can't touch the basket if it's hot, it's difficult to remove. Cheap construction on the basket and the extra accessories, don't buy them, I was told €50 at the official store, I found them here with shipping for a total of €25. The positives are that it cooks fantastically with the basic tools. For the extras, I tried the pot, it didn't cook the potatoes properly even though I left it for almost 35 minutes, I'm experimenting since they don't come with a manual. If someone wants serious answers without tiring with pointless questions, I am happy to respond.