The fourth edition of the book "Teletraffic Theory and Applications" primarily targets computer telecommunications engineers, especially those specializing in networks as designers, analysts, or administrators. The author's intention is for the book to serve as a main study manual for undergraduate students, while also being recommended as a fundamental background for students interested in pursuing postgraduate studies in the aforementioned fields.

However, beyond these, as evidenced by the variety of applications, it also addresses anyone designing or studying any service system. The book includes: 117 figures, 66 solved examples, 73 exercises with answers, and software descriptions in code using English terminology.

Contents:

Pre-Introduction: Subject of Teletraffic Theory

Teletraffic - Introduction

Analysis of Markov Loss Systems

Analysis of Markov Queueing Systems

Queueing Networks and Operating Laws

Average Waiting Time Analysis in Queueing Networks

Multidimensional Traffic

Loss Networks with Formed Types

Analysis of Alternative Routing Systems

Non-Markovian Traffic Models

Simulation of Teletraffic Movement

Applications in Telecommunication Networks: Dimensioning Terminal Links and Dynamic Routing

Application of Teletraffic Theory to Smart Grid

APPENDICES:

I. ERLANG – ENGSET Program

II. ERLANG – ENGSET Tables

III. Average Value Analysis Programs

IV. Primal Cutting-Plane Algorithm

V. Exercise Solutions