A Wall Street Journal Bestseller!

Now fully revised and updated in this paperback edition.

Congratulations, you're a manager! After celebrating with champagne, accepting your shiny new title, and stepping into this exciting next chapter of your career, the truth comes to light: You don’t really know what you're doing.

That’s exactly how Julie Zhuo felt when she became a rookie manager at the age of twenty-five. She faced a long list of challenges—from hiring to firing, from meetings to messaging, from planning to pitching—and encountered a thousand questions and uncertainties. How was she supposed to turn teamwork into value? How could she be a good steward of her reports’ careers? What is the secret to leading with confidence in new and unexpected situations?

Having now managed teams ranging from dozens to hundreds of people, Zhuo is ready to share the answers to all those questions, and more. The most important lesson of all? Great managers are made, not born. And if you’re reading this book, you’re already on your way to becoming a great manager.

In this revised and updated edition of The Making of a Manager, new managers will discover transformative insights and practical examples that made the original an instant classic, along with essential new guidance for today’s challenges—including how to build trust and maintain morale during downturns and layoffs, and how to foster culture and connection while managing remote teams.

Whether you’re new to the role, a veteran leader, or aiming for a promotion, this is the handbook you need to become the manager you’ve always wanted to be.

Pages: 336, Dimensions: 13x13cm