It matches what is described (easy installation, the hose does not get tangled, it retracts automatically, etc.). Very elegant and sturdy construction.

Very good quality ….!!! Nice mechanism, comfortable and it doesn’t fail anywhere …(at first glance)

After 4 months I’m back … now I realized that the reel is not like in the photos; the hose comes out from a side slot to connect it to the tap and not from underneath as shown in the photos. This is very important for the following reasons …!!!
When you connect the hose from the side, where the male fitting is, as you pull the hose end to come out of the reel, it automatically turns and the fitting to the side. As a result, it wears down the plastic and throws the hose out of the socket where it clips in … as a construction it is sturdy, but after 4 months the socket broke for the reason I mentioned, on the side, the male fitting that you connect the hose to the tap … all that money I gave was wasted!!!!

It can’t be fixed!!! I went to a repairman and he told me it can’t be fixed and that they made it this way so it can’t be repaired, so you have to buy another one!!!

Stay away!!!!

Expensive but you get what you pay for. Very good quality, the hose retracts perfectly. Of course, time will tell as well

I had the hose for 2 years, really very convenient. Suddenly it got stuck and the hose won't retract. I don't open it to see the problem because the spring that retracts the hose is dangerous.
I called the dealership. For the past 4 months, they've been telling me to call next month when they will bring the spare part. Now they told me to call in September, which is 6 months after I initially contacted them.
If it breaks down, keep in mind that the Greek dealership probably won't fix it for you, so it's money wasted.

After 1 year of daily use, it is very good. I chose it because of the quality and I believe it will last over time

The best! The hose doesn't get tangled, you don't waste time gathering it or turning it because it got crumpled somewhere, it's always neat.

Whatever you say is an understatement.. extremely useful.. it stands the test of time.. it lasted the season with daily use, but given that it is Gardena, I believe it will perform well..

Very convenient, of course it needs to have a little distance from the wall, I no longer have rubber thrown here and there.

Excellent operation of the mechanism, quality rubber, and satisfactory pressure. It seems to have a quite durable construction. However, it is quite expensive for something that you used to buy from Leroy for €40 ten years ago, although not in this quality. The problem with these is that over the years, the plastic cover deteriorates from UV radiation, the spring of the mechanism loosens with use, and it does not retract the rubber. Both of these characteristics appear after years, so I cannot currently evaluate the reliability of the product.

Excellent construction quality, I use it daily for watering and it collects perfectly every time. It is worth its money and is a good investment for the garden or yard

It does its job perfectly fine. The collection mechanism seems sturdy and works like the vacuum cleaner's cord - it pulls everything back with a sudden jerk. As for durability, time will tell - I've only had it for 2 months.

The base was a bit difficult to install because, due to its shape, I couldn't stabilize the level on top of it while marking the holes on the wall

So far it works fine, coming from a similar product from Hozelock (the mechanism broke after 4 years without being repaired) I am skeptical and will wait for the future to show the smooth operation of the winding and unwinding mechanism. Otherwise, good quality Gardena.